Managed Services

Our post-implementation support ensures your Salesforce investment continues delivering maximum value. Our Salesforce managed services include:

Dedicated Support Teams: Each client receives a dedicated Salesforce managed services specialist familiar with your configuration and requirements.

Proactive Monitoring: Regular system health checks, performance monitoring, and optimization recommendations aligned with Salesforce best practices.

Knowledge Transfer: Comprehensive documentation, role-specific training, and regular updates on new Salesforce capabilities.

Our comprehensive Salesforce managed services ensure your platform remains optimised, secure, and strategically aligned:

Technical Excellence:

• System administration and configuration management
• User lifecycle management and permission optimisation
• Security audits and compliance monitoring
• Data quality management and backup procedures
• Integration maintenance (Chargebee, DocuSign, Xero, Stripe)

Strategic Advisory:

• Quarterly strategy sessions and roadmap planning
• New feature evaluation and implementation
• Process innovation recommendations
• ROI measurement and improvement strategies

Training and Development:

• Administrator development programmes
• End-user training for different roles
• Change management support
• Continuous documentation updates